Eligibility

Patient Eligibility

TFC works with patients who have little access to care without our support.  Our goal is to provide care to those persons in our community who are uninsured and have limited funds to support the purchase of medical care–those for whom the choice is sometimes medication for a life-challenging condition or food for their family.

We have established eligibility guidelines for patients that include county residency, lack of insurance, and income guidelines.  The requirements are slightly different for the different programs.  Please see the detailed information below.

We do not intend to make the process difficult, but we must be careful that we allocate our scarce resources to the people who most need our services.

If you are confused by what you read here and do not understand our requirements, we encourage you to call TFC and discuss your situation with one of our staff who will explain what information you need to bring and help you through the process.

Required documentation

All patients are required to provide some documentation to TFC:

  • photo identification–something that has the patient’s name and photo–can be a driver’s license, passport, school ID, work ID, state ID, etc.
  • proof of county residency–documentation that shows the patient lives in the county served–can be a driver’s license, lease, piece of “official” mail to a county-residence (e.g., electric bill, bank statement).  If patient is staying with family/friends, TFC will need letter from host as well as proof of their county residency
  • proof of household income–if patient is working, then one month worth of pay stubs; if patient is collecting unemployment or social security or food stamps, then proof of income either by statement from bank or government agency; if patient is not working, then TFC staff is available to help determine the appropriate documentation necessary.

Eligibility for Clinics and Clinical Programs

To be eligible for all TFC clinical services including our nine clinics, community case management program, community pharmacy, and Medi-Find prescription assistance program, the patient must meet the following:

  • Live in Henderson or Polk County
  • Have no insurance, including no Medicaid, no Medicare, no Veterans benefits
  • Have income that is at or below 200% of the federal poverty level, meaning that a single person earns $1,980 before taxes or earns approximately $12.38 per hour in a full-time position.  For a family of four, the monthly income would be $4,050 before taxes or less.
  • Provide all necessary information and financial documentation.

Eligibility for Community Pharmacy

To be eligible for only TFC’s Community Pharmacy, the patient must meet the following:

  • Live in Henderson, Transylvania or Polk Counties
  • Have no insurance, including no Medicaid, no Medicare, no Veterans benefits
  • Have income that is at or below 200% of the federal poverty level, meaning that a single person earns $1,980 before taxes or earns approximately $12.38 per hour in a full-time position.  For a family of four, the monthly income would be $4,050 before taxes or less.
  • Provide all necessary information and financial documentation.

Eligibility for Medi-Find Prescription Assistance Program

To be eligible for only TFC’s Medi-Find Prescription Assistance Program, the patient must meet the following:

  • Live in Henderson or Polk County or see a physician who practices in Henderson or Polk County
  • Have no insurance, including no Medicaid, no Veterans benefits
  • Must be in the “doughnut-hole” if covered by Medicare
  • Meet the specific guidelines established by the pharmaceutical companies
  • Provide all necessary information and financial documentation